Help & Support

Get in touch

Need a hand or found a bug? Email hi@babycaretrack.com and we’ll get back to you, usually within a couple of days. Telling us your device and iOS version helps us help you faster.

Do I need an account?

No. Baby Care Track works straight away with no sign-up — your data is kept privately on your device. You only need to create a free account if you want to invite your partner so you both share the same household, or sync across devices.

Sharing with a partner

Open the Account tab → Manage household → Invite a caregiver, and send them the link. They’ll need a free account to join, so the shared history is safe if a phone is ever lost. You can be in one household at a time.

Does it work offline?

Yes. You can log feeds, nappies and pumping with no connection — entries are saved on your device and sync automatically once you’re back online. Your recent history is readable offline too.

Notifications

Feed reminders and Live Activity are optional. Turn them on or off any time in the Account tab. If reminders aren’t arriving, check Settings → Notifications → Baby Care Track on your device.

Your data & deleting it

You’re in control: edit or delete any entry, leave a household, sign out, or permanently delete your account and its data from the Account tab. Deleting your account removes your data, and a household’s shared data once its last member leaves.

For privacy details see our Privacy Notice at babycaretrack.com/privacy, or email hi@babycaretrack.com.